1. Introduction

Welcome to Portolearn LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website, mobile applications, and offline training programs.

Note for Egyptian Users:
In Egypt, Portolearn LLC operates under Nileage Technology, a sister company owned by the same founder. All services, data collection, and user interactions in Egypt are legally managed by Nileage.

2. Information We Collect

2.1 Personal Information

We collect personal data you provide during:

• Account registration
• Course enrollment
• Customer support communication

This may include:

• Full name
• Email address
• Phone number
• Billing/payment details

2.2 Usage Data

We collect technical and behavioral data, including:

• IP address
• Browser type and version
• Pages visited
• Date and time of access
• Time spent on pages
• Diagnostic and performance data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze user behavior
• Enhance user experience
• Remember your preferences

You can manage or disable cookies through your browser settings.

3. How We Use Your Data

We use the collected data to:

• Deliver and maintain our services
• Notify you of changes or updates
• Enable interactive features
• Provide customer support
• Improve the performance and quality of our services
• Monitor usage and engagement
• Detect and fix technical issues

4. Data Transfers

Your information may be transferred to and stored on servers outside your country or region. These locations may have different data protection laws than your local jurisdiction.

We implement safeguards to ensure your data remains protected in accordance with this policy.

5. Data Disclosure

We may disclose your personal data if required to:

• Comply with legal obligations
• Protect the rights or property of Portolearn LLC
• Investigate or prevent fraud or abuse
• Ensure the safety of users and the public
• Defend against legal claims or liabilities

6. Data Security

We are committed to protecting your data. However:

No method of transmission over the Internet or electronic storage is 100% secure.

While we take commercially reasonable measures to protect your information, we cannot guarantee absolute security.

7. Contact Information

Portolearn LLC
Email: [email protected]
Phone: +20 100 013 0125

Nileage Technology (Egypt Operations)
Email: [email protected]
Phone: +20 100 013 0125