1. Introduction

Welcome to Portolearn LLC.
This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including our website, mobile applications, and offline training programs.

Note for Egyptian Users:
In Egypt, Portolearn LLC operates under Nileage, a sister company owned by the same founder. All services, data collection, and user interactions in Egypt are legally managed by Nileage.

2. Information We Collect

2.1 Personal Information
We collect personal data you provide during:

• Account registration
• Course enrollment
• Customer support communication

This may include:

• Full name
• Email address
• Phone number
• Billing/payment details

2.2 Usage Data
We collect information on how you access and interact with our services, such as:

• IP address
• Browser type and version
• Pages visited
• Date and time of access
• Time spent on pages
• Diagnostic data

2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Analyze user behavior
• Enhance user experience
• Remember user preferences

You can manage cookie settings through your browser.

3. How We Use Your Data

Portolearn LLC uses the collected information to:

• Deliver and maintain services
• Notify you about service updates
• Enable interactive features
• Provide customer support
• Improve and optimize service quality
• Monitor usage trends and analytics
• Detect and fix technical issues

4. Data Transfers

Your information may be transferred to and stored on servers located outside your region or country. These jurisdictions may have different data protection laws than your own.

We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

5. Data Disclosure

We may disclose your personal data in the following cases:

• To comply with legal obligations
• To protect the rights or property of Portolearn LLC
• To investigate or prevent fraud or abuse
• To ensure the safety of users and the public
• To defend against legal claims or liabilities

6. Data Security

We take the security of your information seriously. However, please note:
No method of transmission over the Internet or electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.